Do you offer gift cards?
Yes, we do offer gift cards. They can be purchased in values of $25, $50, $100, $200 or $250. You can purchase gift cards online or in store.
Please note that in store gift cards can only be used in store and online gift cards can only be used online. We are upgrading our systems to allow for gift card redemption to happen cross platform – this will be available in the near future.
How long will it take for a gift card to arrive?
Gift cards purchased on RYU.com are emailed within 5 minutes after purchase.
A gift card bought in store will be in your hand immediately.
Please note, Gift Cards are valid for orders placed / shipped within Canada and continental U.S. only.
Do you have gift receipts available?
A packing slip is included in every order shipped. Our RYU packing slip acts as a gift receipt for any exchange or refund, and for discretion, there are no prices listed on the packing slip. All returns made with a gift receipt will be issued an RYU Gift Card for the full value of the order.
Can I redeem my online gift card in-store (and vice versa)?
Currently Gift Cards purchased online can only be used online and Gift Cards bought in store can only be used in store. We are working hard to allow our systems to talk together so that any gift card can be used both online and in store.
Gift Cards can only be used for orders placed/shipped within Canada and continental U.S.